Hallnect Legal
Delete Your Hallnect Account
Last updated: November 2026
1. Do it yourself, in the app or on hallnect.com
Sign in and open Profile → Close my account. It takes effect straight away, and the account cannot be restored.
2. Or ask us by email
Email hallnect@gmail.com from the address registered on the account and ask us to close it. We will verify the request and act on it within 30 days.
3. What is deleted
Your name, email, phone number, saved venues, event plans (and your place and votes in plans others shared with you) and site visit requests are permanently removed, and you can no longer sign in.
4. What is kept, and why
Booking and transaction records are retained for 7 years to comply with Indian financial recordkeeping laws. They survive account closure, but once the account is closed nothing identifying you remains attached to them. Reviews you left stay visible without your name.
5. When an account cannot be closed yet
An account with a booking in progress or a refund still being paid cannot be closed until those are settled, because both need a reachable customer.
6. Venue owners
A venue owner's account is closed by email to hallnect@gmail.com, not from the profile page, because families with live bookings depend on the hall's details.
More detail is in our Privacy Policy, section 7.